FAQ

Ти можеш відмовитись від замовлення, якщо:

·  воно виконано невірно і не відповідає бланку  

·  на готовому товарі є виробничий дефект 

·  не дотримано термінів виготовлення, зазначених у бланку  

У цьому випадку ми запропонуємо три варіанти: 

КОРЕГУВАННЯ 

·  зменшення або збільшення розміру 

·  корегування комфорту (розтяжка, пом’якшення задника і т. ін.).

·  заміна комплектуючих, які не відповідають бланку замовлення     

   (заміна підошви, фурнітури, підборів, набойок, т. ін.)

·  заміна з’ємних елементів (ручки, банти, декор) 

ПЕРЕШИВ

·  якщо замовлення не відповідає бланку і його неможливо відкорегувати,   

   ми зможемо відшити його повторно, без внесення оплати,

   у скорочений термін – 2 дні.

ПОВЕРНЕННЯ КОШТІВ

·   у випадку відмови від перших двох варіантів,

    ми повернемо тобі кошти у повному обсязі.

LEATHER SHOES CARE GUIDE

SMOOTH LEATHER CARE

For smooth leather, you can use special creams (colorless or tinting). The most versatile care tool for any color leather is the colorless wax for shoes. Wax, like creams, should be applied with a special brush for shoes on a previously cleaned product (no dust and dirt on it). If you want to add shine to the product - after waxing, rub it with flannel or fur cloth.

GLOSSY AND MATTE LEATHER CARE

The glossy and matte leather is fussier in care. Glossy leather is more exposure to scratches, and the matte leather is \'polishing\' instead while using the product. If you want your matte or glossy products to keep their original appearance as long as possible, we recommend you to be careful with them.

Wax is not suitable for these types of leather.

If your glossy shoes get dirty, you should first wash them with a napkin, and then use special restorative tools. Matte («rubber») leather is also be wiped with a damp cloth WITHOUT alcohol and let it dry or dry it with a soft cloth rag.

LACQUERED SHOE CARE

For shoes with lacquered leather special care is required. In addition to the necessary care recommendations, lacquer leather should periodically be wiped with a damp cotton swab and a soft cloth to restore shine. It should not be cleaned with a brush. Lacquered shoes are also not recommended to be worn daily, especially during lousy weather. From the dampness and street dirt, the shiny lacquer surface gradually fades and is covered with small cracks.

It is FORBIDDEN to wear lacquered shoes if temperatures are below 0 - the varnished coating may freeze and crack. It is necessary to keep lacquered shoes at moderate humidity, to avoid lacquer coating drying out.

Please notice seasonality while using shoes. Wearing shoes in snowy weather can lead to the deposition of salt and other chemicals that are used by municipal services to accelerate the melting of snow on its surface. If this happens - immediately clean the leather with a damp cloth a few times so that the salt does not have time to absorb; dry, completely clean the leather from stains with water and vinegar solution (2: 1) and apply appropriate protective equipment.

SUEDE SHOE CARE

Velour, nubuck, and suede should be cleaned only in a dry condition. If you hit the rain wearing suede shoes, first let it dry completely, and then remove dust and dirt with a special elastic. Due to this, the structure of the leather will become rough again. Similarly, in addition to gum, there are special brushes, which has rubber \'fingers\' on the one side – they clean the surface, and on the other side, they have a metallic napkin - combing the area of frosted suede. Dark suede shoes will be easy to clean after holding it over the steam and then brush it.

It is FORBIDDEN to clean a pair of light suede - otherwise, it will get darken. Take care of a light suede shoe before use, using appropriate sprays to protect them against moisture and dirt. If the suede is still dirty - use foam for suede.

IMPORTANTLY! Use any leather care products only as written in the instructions for usage (for example, DO NOT leave the cleansing foam on the product; otherwise the leather absorbs it and leaves the spot), and before cleaning « test» all care tools on imperceptible areas of the product.